norianthavos privacy notice and policy

At norianthavos, your privacy is of the highest importance to us. This policy explains how your information is collected, used, protected, and your rights.

What information we collect

Your information is only collected for necessary, compliance, and support purposes.

• Contact details, including name, phone number, email, and postal address, provided through forms or correspondence.
• Account information for login, authentication, and subscription management, which may include usage logs.
• Records from scheduled calls or written summaries stored for advisory continuity, privacy, and quality control.
• Browser data such as cookies or analytics to enhance your experience and site functionality.

How your information is used

We only use data for service delivery, compliance, and technical improvement.

• To communicate subscription status, appointments, policy changes, or urgent notifications.
• To maintain records needed for quality control, compliance, or dispute resolution.
• To measure usage of our public website and improve content with analytics.
• To support access security, technical operations, and detect unauthorised activities.

Legal bases for processing

We comply with UK, EU, and international data protection laws.

Data is processed based on your consent, contractual necessity, legitimate interest to deliver services, and legal obligations as required by law.

Data sharing

Your information is not sold to outside parties. Sharing is limited to these cases:

• With partners who operate under contract solely for processing or delivering our service—never for marketing.
• To comply with legal authorities or official compliance requirements as per UK law.
• If required for organisational changes such as merger, acquisition, or sale, always under strict confidentiality terms.

Data security

We use industry-standard encryption, secure servers, and access controls to protect your information. All staff and partners complete routine privacy and security training. If a data incident occurs, you will be notified per regulatory requirements.

Your rights

You can access, correct, object to processing, or request removal of your data.

• Right to be informed about our collection practices
• Right to correct inaccurate personal data
• Right to request your data is deleted
• Right to object to certain types of data processing

Cookies

We use cookies for analytics, accessibility, session security, and to remember your preferences. See our Cookies Policy for details.

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Contact us

For questions or to exercise your privacy rights, contact us using the information below.

Policy change notification

Any changes to this policy will be posted here. Continuing use signifies acceptance of updated terms.